Each Peer Recovery Specialist works closely with and reports to the Program Coordinator. Under close supervision, provides information, advocacy and peer support services for consumers of mental health addiction services; performs a variety of duties in support of wellness and recovery by assisting individuals in articulating their goals for recovery, helping them monitor their progress, modeling effective coping techniques and self-help strategies based on the specialist’s own recovery experience; and performs related work as required.
As a peer run organization, all our employees bring a breadth and depth of knowledge acquired through our own lived experience with the challenges of mental illness, substance use or homelessness. Our experience allows us to provide support and guidance to our consumers from a place of empathy and understanding. In essence, we are those we serve.
Principal Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to individuals with disabilities to perform the essential duties of this position. Uphold the mission and values of RPSV.
- Treat each person with respect and dignity;
- Greets participants and inform them of Center services available;
- Works as an integral team member with staff members, volunteers and participants to promote uplifting and positive workforce culture;
- Serves as a positive role model and lead all participant activities with mutual respect, encourage self-empowerment, personal responsibility, and peer collaboration creating a positive work environment;
- Works with participants to assist in overcoming dependencies, adjusting to life, and making changes;
- Participates in recreational activities to bond with participants;
- Evaluates available resources and encourage participants to participate in interactive activities;
- Associates with lonely participants;
- Assists team to create a recovery environment;
- Provides peer support and empowerment to participants in support of their wellness;
- Educates participants about and refer participants to community resources to assist in recovery;
- Act as participant advocate in order to coordinate required services;
- Observes activities in order to detect policy and safety issues;
- Facilitates wellness and recovery groups and teaches recovery principles one on one;
- Assists individuals to fully participate in the communities where they live and work by orienting individuals to community resources, educating how to access benefits, and advocating for increased opportunities for involvement;
- Facilitates communication and understanding between recipients and providers of services so that providers make better informed recommendations and recipients make better informed choices;
- Explains services and procedures to individuals being served, and anyone they want to be involved for their support, so they know what to expect;
- Assists recipients to articulate their needs and concerns to providers;
- Provides a welcoming and supportive atmosphere for individuals receiving services;
- If part of participant treatment plan, serves as advocate and liaison between individuals, families, staff, and providers;
- Other duties as assigned.
Required Knowledge, Skills and Abilities:
- Ability to use one’s lived personal experience of mental illness and experience with accessing different levels of care;
- Ability to use one’s lived experience to further healthy, positive interactions with consumers at differing levels of engagement;
- Knowledge of the principles, process and components of recovery;
- Knowledge of ethics and boundaries as they relate to the peer specialist practice;
- Knowledge of human services available from public, private and volunteer organizations;
- Ability to establish rapport and maintain effective relationships and boundaries with individuals receiving services, staff, and the general public;
- Ability to retrieve, compose and save progress notes into the electronic health record;
- Ability to maintain confidentiality of clinical and medical records;
- Identify mental health, substance use and physical health emergencies and respond with appropriate actions, requesting support from other staff and connect participants with appropriate emergency services when needed;
- Shows effective communication skills that can ensure cooperative work between employees in order to support a successful Center.
- Wellness Recovery Action Plan Trainer
Certificates and Licenses Required:
- VA State Peer Recovery Specialist Certification within 9 months of hire.